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Intake April 21, 2026

How To Turn Incoming Work Into Structured Requests

Use External Inbox and Requests to turn unstructured inbound work into something reviewable, triage-ready, and actionable.

Workflow diagram

How To Turn Incoming Work Into Structured Requests

How To Turn Incoming Work Into Structured Requests as a sequence view.

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How To Turn Incoming Work Into Structured Requests as a sequence view.
1

Quick scan

Use External Inbox and Requests to turn unstructured inbound work into something reviewable, triage-ready, and actionable.

External Inbox

Requests

Triage

Convert to task

2

Overview

Client work usually starts messy: a forwarded message, a browser page, a Slack note, or a quick Telegram request. Flopinio keeps that input from becoming disconnected work by routing it through reviewable requests.
3

Capture first, structure second

Use External Inbox when the source should be preserved. Browser Extension and Telegram capture are useful because they keep source context attached. Manual requests are better when you already know the client, project, and ask.
4

Run triage when the ask is unclear

AI triage can suggest a summary, urgency, client, project, or next step. The operator still reviews and applies the result. This keeps the original client message available while turning it into a cleaner request.
5

Convert only when executable

A request should become a task when the deliverable is clear. If the input is only background, save it as a note. If it records an approved direction, create a decision.
6

Where automation fits

Accounting workspaces can accept recommended request triage or review automations. Those automations start review runs; they do not remove the final apply step.
7

Next steps

Read Requests help.

Read External Inbox help.

Common Questions

Should every external item become a request?

No. Some captures are notes, decisions, or tasks. Review the intent before creating records.

Can AI triage apply changes automatically?

No. The shipped flow stages suggestions for operator review.

Open the related workspace surface

Use the linked product area after reviewing the page guidance and permission notes.